Support

Email us at support@goohom.com and include the email address you sign in with. To report abuse, use the in-app Report option where you can; it reaches our moderators directly.

Common questions

How do I report a user, message or listing?

In the app, tap the ⋯ menu on a chat, listing or provider profile and choose Report. Long-press a message to report that message. Reports are private and reviewed by our moderation team.

How do I block someone?

Open the ⋯ menu on their chat, listing or profile and choose Block. They can no longer message or book you, and their listings are hidden from you. Manage blocks in Profile → Blocked users.

How do I delete my account?

Open Profile and tap Delete account. See the account deletion page for what is removed and what is kept.

Who can see my phone number?

Only the other person in a booking, and only after the booking is confirmed or completed.

More: Privacy Policy · Terms · Delete your account